Why Choose Us
Choosing a trusted source for health, wellness, and baby nutrition products is critical in Bangladesh. At Australian Goods in Bangladesh, we stand out by combining authenticity, quality assurance, and customer-first service. Here’s why thousands of customers choose us with confidence.
1) 100% Authentic Products
We guarantee genuine, factory-sealed items sourced directly from Australia. Every product carries batch/expiry information and tamper-evident seals for your peace of mind.
See our Authenticity Guarantee and Commitment.
2) Direct-from-Brand Sourcing
We import only through official brand principals or licensed distributors in Australia. No grey market. No shortcuts. Full traceability with import documentation.
3) Safe Storage & Handling
- Temperature-controlled facilities to preserve potency.
- FEFO dispatch (First-Expire-First-Out) for freshness.
- Routine tamper checks before delivery or pickup.
4) Customer-First Service
- Friendly Customer Care via phone, WhatsApp, email, and in-store.
- 30-day returns for unopened products, plus fast replacement for damaged/incorrect items.
- Clear, plain-language policies so you know your rights.
5) Fair & Transparent Pricing
We keep pricing competitive and transparent—no hidden charges at checkout. Payments are safe via bKash, Nagad, debit/credit cards, or COD. Card processing is handled by PCI-DSS compliant gateways.
6) Reliable Nationwide Delivery
- Dhaka: 1–3 business days
- Major cities/districts: 2–5 days
- Remote areas: 3–7 days
Track every order live through our Order Tracking page.
7) Trust, Safety & Transparency
We publish privacy, security, and medical disclaimers openly. Each page is timestamped with last updated dates so you always know our current commitments.
8) Community Impact
Beyond products, we support Bangladesh’s future by investing in technology, skills, and local opportunities—including our long-term vision of building an IT hub in Char Fasson, Bhola.
9) Contact Us Anytime
- 📞 Phone: +88 0140 445 8888 (Sat–Thu 10:00–19:00, Asia/Dhaka)
- 💬 WhatsApp: +88 0140 445 8888
- ✉️ Email: support@australiangoods.com.bd
- 🏬 Experience Center: Level 3, House 07, Road 04, Sector 03, Uttara, Dhaka 1230, Bangladesh
Frequently Asked Questions
Quick answers about authenticity, storage & policy updates
Yes. We import only from official Australian brands or their licensed distributors, ensuring 100% authenticity.
Yes. Products are kept in temperature-controlled warehouses with FEFO dispatch and tamper checks.
Contact us within 7 days with photos. We’ll verify and arrange a replacement or refund quickly.
We display “Last updated” timestamps on every policy page and publish changes transparently.
Last updated: Sep 28, 2025